The course is open. SUNKEN DRAINAGE CHANNELS On holes 2, 3, 4 and 5, in parts of the General Area cut to fairway height or less, sunken drainage channels are defined areas of ground under repair. Free relief may be taken in accordance with Rule 16.1b BUNKERS The Following Bunkers which are marked by blue lines on the course are marked as GUR and Free relief may be taken in accordance with Rule 16.1b 2nd 3rd 4th 8th GUR Right bunker 10th Front Left 13th Fairway and Left 17th 2 Greenside Aeration has been carried out on the greens so may be slightly disrupted. Please continue to repair pitchmarks, replace divots and rake bunkers. Thank you
Welcome to Wanstead Golf Club
A Members Club that welcomes visitors.
Close to the City of London.
Close to Central Line Station (Wanstead Station)
A warm welcome awaits you at Wanstead Golf Club.
A beautiful parkland course.
Perfect for all abilities.
Delicious food available everyday.
Supplied by TeeHouse our in house caterers.
We look forward to seeing you soon.
Job Vacancies
Bar Manager

JOB PURPOSE
The Bar Manager to manage the bar service within the golf club, and ensure that customers are served promptly and courteously, in accordance with Standard Operating Procedures, and always in line with hygiene and safety regulations. Ensure that all customers who visit or contact the club or use the facilities have their expectations met and exceeded. Motivate and lead the bar team and always promote a positive image of the club.

Operational Service
• Oversee the service of beverages within the bar and restaurant and maintain overall responsibility for beverage service throughout the golf club.
• Ensure cash, credit card and members card procedures are adhered to and strictly monitored, including preparation and calculation of bills and cashing up of tills.
• Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock rotation, and return of any sub-standard items
• Ensure golf club security is maintained when locking up and events are staffed appropriately and in accordance with licensing laws.
• Report and liaise regularly with Operations Director regarding departmental performance and ensure they are informed of any relevant information or issues
• Develop and maintain professional relationships with internal and external customers
• Liaise with all other departments regarding handover and organisation of functions
• Liaise with accounts department to ensure invoices are forwarded promptly and are correct and that cash procedures are being adhered to


Standards
• Be aware of and anticipate customer’s needs.
• Implement and ensure the golf club’s Hygiene & Safety Policy is met at all time.
• Comply with and implement all legislative and licensing requirements.
• Ensure the bar area is clean and hygienic, making sure cleaning rotas are adhered to and appropriate records kept.
• Ensure employee conduct, uniform and personal hygiene requirements are adhered to.
• Ensure the bar runs smoothly daily and is adequately stocked with all necessary goods.
• Produce effective rotas to ensure staffing levels are appropriate and efficient.
• Report and where possible take action for any incidents of complaint, accident, fire, loss or damage.
• Enforce Licensing Laws and in-house security policies.
• Check customer satisfaction regularly, ensuring all guest feedback is dealt with in a professional and efficient manner to minimise negative impressions of the golf club.
• Attend company meetings as requested the golf club.

Leadership
• Communicate a vision of success which the team want to be part of.
• Promote a positive attitude and team ethos, including ‘lead by example’, for the department, setting the pace and standards and encouraging mutual respect.
• Train and develop the team to ensure the club’s beverage service is to specification, and self and staff co-operate with our caterers and other staff and managers to ensure customers’ expectations are exceeded by ensuring service is as smooth and as continuous as possible.
• Praise and recognise good performance.
• Manage staff absence and holidays.
• Pro-active in problem solving and work on own initiative to deal with problems and opportunities.
This list is not exhaustive and is designed to provide a guide to the main responsibilities and duties of the role. It is expected that all personnel will undertake duties outside of the scope of this document from time to time.

KNOWLEDGE AND SKILLS
• The ability to demonstrate the WGC Values – ONE TEAM, PASSION, EXCELLENCE
• Must have a minimum of 3 years in the hospitality / Front of house industry with full knowledge of beer line cleaning and stock ordering
• The ability to motivate, inspire and train a small team
• The ability to work independently and using own initiative
• A hands-on approach and desire to lead by example
• A passion for delivering excellent customer service
• Able to work in an efficient and organised manner
• Excellent interpersonal and communication skills

Please send CV to info@wansteadgolfclub.com with Subject Application for BMWGC

Casual Bar Staff

JOB PURPOSE
To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to all of our customers, with the key aim of retaining and attracting new customers.

MAIN DUTIES
• Deliver excellent customer service, at all times.
• Serve and present beverages, quickly and efficiently.
• Assist in keeping the bar and front-of-house clean and tidy at all times.
• Keep up to date with current promotions and new products.
• Make customers aware of offers on our drinks range.
• Maintain personal knowledge by completing in-house training.
• Always adhere to all club policies and procedures and licensing laws.
• Be involved and contribute at team meetings.
• Ensure cash and card transactions are carried out in the correct manner and keep up to date with the till system.

KNOWLEDGE AND SKILLS
• The ability to demonstrate the WGC Values – ONE TEAM, PASSION, EXCELLENCE
• One year experience of bar work.
• Always be a good team player.
• Build and maintain good relationships with all team members, club members and visitors.
• Willing to take on jobs to balance the team workload.
• Communicate well with people of all levels.
• Work unsupervised in a busy environment.
• Able to prioritise duties.
• Be honest and reliable.
• Be trustworthy and respectful.
• Be immaculately dressed.
• Maintain excellent timekeeping and attendance.
•Be professional at all times.

Bar staff must always abide by the uniform guidelines and wear comfortable, safe, close toed shoes which provide adequate safety when working in a bar environment.

Bar staff must always be professional and must not drink any alcohol at all during their shift. If a drink has been purchased for a member of staff, they may consume it at the end of their shift in the lounge area.

Please send CV to info@wansteadgolfclub.com with Subject Application for CBSWGC